Refund & Return Policy

At Kajaraa Jewels, we take great care in delivering products of the highest quality. Each item is thoroughly checked before dispatch. However, in the rare event that you face an issue, please go through our detailed refund and return terms below:

1. Eligibility for Returns & Replacements

• Returns are accepted only in case of damage or manufacturing defect.

• Products are not returnable for reasons such as change of mind, dislike of design/size/colour, or general wear and tear.

• Custom-made or personalized products are strictly non-returnable and non-refundable.

  2. Replacement Policy

  • If your product is damaged during shipping, we will provide a replacement of the same product.

  • If the same product is unavailable, a refund will be issued to your original payment method.

  • Refunds are issued only in cases where replacement is not possible.